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Wednesday, October 17 • 2:40pm - 3:00pm
Measuring ROI on Enterprise Search

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When it comes to measuring ROI, an eCommerce implementation makes things easy: conversion rates, time spent in a shopping cart, or perhaps repeat visits and purchases. But what about an Enterprise Search solution, such as a company intranet or public-facing resource utility? Without purchases, adds to cart, auto-ship signups, etc., how do we measure the investment we make in Enterprise Search with so many qualitative, "soft" factors? In this session, you will discover ways to chart the return on your investment in Enterprise Search, not only with the smiles on the faces of your end-users, but with quantitative evidence you can use to prove your investment was worthwhile.

avatar for John Lenker

John Lenker

Senior Sales Engineer, Lucidworks
John Lenker is an IT professional with 20 years of experience as a developer, consultant, and engineer, working both for and with the world's largest and most successful companies across a wide spectrum of industries, such as transportation, legal, energy, telecommunications, insurance... Read More →

Wednesday October 17, 2018 2:40pm - 3:00pm EDT
Salon 1